Friday, April 11, 2025 – Endue Software (“Endue”) is providing notice of a recent data security incident that may have involved personal information related to certain individuals. While Endue is not aware of any actual or attempted identity fraud resulting from this incident, we are offering details to potentially affected individuals, along with steps they can take to help protect themselves from possible misuse of their information.

On February 17, 2025, we learned of potential unauthorized access to certain Endue systems. Upon learning of the activity, Endue immediately took steps to secure its environment and began an investigation to determine the nature and scope of the activity. The investigation determined the activity was the result of a cybersecurity event and an unauthorized actor accessed certain computer systems for a brief period of time on February 16, 2025. During this time, files from certain internal systems were copied. As a result, Endue undertook an extensive review of the involved files to determine whether they contained sensitive information, to whom the information relates, and to which clients affected individuals’ information was provided from

The types of information that may have been impacted varies by individual and may include: full name, address, Social Security number, date of birth, and/or medical record number.

Endue is in the process of mailing notice letters to individuals whose protected information was contained within the files at issue and for whom it has valid mailing address information.

If you have questions, please call our dedicated assistance line at 1-833-998-5748. You may also write to Endue at 29 North Street, Unit A, Portland, ME 04101.

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus: Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call toll-free at 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on their credit file at no cost. An initial fraud alert is a 1-year notice placed on a consumer’s credit file. When a fraud alert appears on a consumer’s file, businesses are required to take steps to verify the consumer’s identity before extending new credit.If consumers are victims of identity theft, they are entitled to an extended fraud alert, which lasts for seven years. To place a fraud alert, consumers can contact any of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on their credit report, which will prohibit a credit bureau from releasing information in the report without the consumer’s express authorization. A credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without their consent.However, consumers should be aware that using a credit freeze to control who can access the personal and financial information in their credit report may delay, interfere with, or prevent the timely approval of any subsequent request or application they make for a new loan, credit, mortgage, or other account involving the extension of credit.Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:

If consumers wish to place a credit freeze or fraud alert, they should contact the three major credit reporting bureaus listed below:

1-888-298-0045

Equifax Fraud Alert
P.O. Box 105069Atlanta
GA 30348-5069

Equifax Credit Freeze
P.O. Box 105788Atlanta
GA 30348-5788

1-888-397-3742

Experian Fraud Alert
P.O. Box9554
Allen, TX 75013

Experian Credit Freeze
P.O.Box 9554
Allen, TX 75013

1-833-799-5355

TransUnion Fraud
P.O. Box 2000
Chester, PA 19016
‍
TransUnion Credit Freeze
PO Box2000 Chester
PA 19016

Consumers may further educate themselves about identity theft, fraud alerts, credit freezes, and the steps they can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade Commission (FTC), or their state Attorney General.The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); TTY: 1-866-653-4261The FTC also encourages individuals who discover that their information has been misused to file a complaint. Consumers can obtain further information on how to file such a complaint using the contact details listed above.Consumers have the right to file a police report if they experience identity theft or fraud. Please note that in order to file a report with law enforcement, consumers will likely need to provide proof that they have been a victim.Instances of known or suspected identity theft should also be reported to law enforcement and the appropriate state Attorney General.This notice has not been delayed by law enforcement.